Privacy Policy

Effective Date: November 2026 · Safa Marwah Tours & Travels (Pvt) Ltd (Bahadurabad, Karachi)

1. Information We Collect

When you request an Umrah quote or book a package with Safa Marwah Travels (Safa Marwah Tours & Travels (Pvt) Ltd), we collect only the information needed to prepare your quote, issue airline tickets, book Makkah and Madinah hotels, and process your official Saudi Umrah e-Visa:

• Full name, phone / WhatsApp number, and preferred travel dates submitted via our enquiry form.
• Machine-readable passport copy, CNIC / NADRA B-Form copy, and white-background photographs submitted for Saudi visa processing and airline ticketing.
• Anonymous website analytics (such as page visits and WhatsApp button clicks via Google Analytics / Meta Pixel) to improve our website experience.

2. How We Use Your Information

Your documents and contact details are used strictly for:

• Sending your requested Umrah package quote and itinerary via WhatsApp or phone call from our official number (+92 320 9248578).
• Submitting your Umrah visa application to authorized Saudi Nusuk / Ministry of Hajj & Umrah channels and issuing your health insurance policy.
• Issuing confirmed airline tickets and hotel accommodation vouchers in Makkah and Madinah.

3. Document Confidentiality & Sharing

We never sell, rent, or trade pilgrim phone numbers or passport copies to third-party marketers. Passport and CNIC data is shared only with official airlines, Saudi visa authorities, and contracted hotel partners required to fulfill your booking.

4. Contact Our Privacy Desk

To update or request deletion of your enquiry record, contact Muhammad Ahmed at [email protected] or call +92 320 9248578 at our Bahadurabad, Karachi office.